Welcome to the Hospitality Leaders Podcast with Chris Cano of Upshift

Welcome to the Hospitality Leaders podcast with host Chris Cano. Each episode of the podcast will feature insightful conversations with leaders in the hospitality, event, and food service industries.

Chris has spent more than 20 years in the hospitality industry, and almost every leader he has met has told him at some point that they “could write a book” on the bizarre encounters they’ve had with guests or team members. Those books never seem to materialize. Instead, books on the industry written by industry leaders focus on ways to improve customer service, build great places to work, or lead under pressure.

The Hospitality Leaders podcast aims to focus on those topics in conversation form. The global pandemic had a devastating effect on the industry and, by proxy, adjacent industries. Leaders are facing the challenge of rebuilding the industry in areas such as customer service, financials, and handling labor.

Stay in tune with the state of the industry today and into the future with the Hospitality Leaders podcast. Subscribe, and never miss an episode. 

The Hospitality Leaders podcast is powered by Upshift, connecting businesses with W2 employees in real time for both short-term shifts and Upshift to Hire positions.

Resources:
Chris Cano
Upshift
https://www.upshift.work/