Building a Service Culture with Chuck Salem at Unique Venues
Today I’m joined by Chuck Salem, CEO and Co-Owner at Unique Venues, to discuss the way culture impacts the identity of an organization, and how that identity manifests in hospitality.
Even though he had always been drawn to hospitality, Chuck didn’t initially pursue a career in the industry. He was on the path to being a university teacher when he was swept up in the event planning and guest services that his university engaged in during the offseason. Destiny had pulled him back into the hospitality industry and it wasn’t long before he found his feet at Unique Venues as CEO and eventual Co-Owner.
From the beginning of his time at Unique Venues, culture has been a foundational focus of Chuck’s. He passionately believes in going above and beyond in the name of service, and he’s always tried to weave that philosophy into the culture of his business. He underwent training in business culture to fully understand the natural inclinations of his organization and then worked with his leaders to create policies that fully embrace the kind of company they want to be.
For Chuck and his team, hospitality isn’t just their industry; it’s their identity.
Chuck Salem - Email
Unique Venues - LinkedIn
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