Managing Logistics Effectively with Elliott Broom at Detroit Institute of Arts
On today’s episode, I’m joined by Elliott Broom, Chief Operating Officer at the Detroit Institute of Arts.
After starting out as a bellman in a hotel, Elliott eventually worked his way into leadership roles in some of the most prestigious hotels in the country, including the Ritz Carlton and the Four Seasons. However, a desire to move closer to his hometown of Detroit prompted a switch out of the hotel business and into his current role at the Detroit Institute of Arts.
Between his hotel background and his current position, Elliott is no stranger to the complicated logistics of the hospitality industry. In order to stay on top of complex systems, Elliott thinks it all starts with good team synergy. By building healthy relationships between leaders and their staff, as well as encouraging constant team feedback, Elliott has cultivated a culture where everyone is willing to do whatever it takes to get the job done.
When everyone’s vision is aligned, complex logistics become manageable.
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