Focusing on Communication and Celebration with Melissa Kaiser of DISCOVERY Children's Museum
On this episode of the Hospitality Leaders podcast, I’m joined by Melissa Kaiser, CEO of DISCOVERY Children’s Museum, to discuss the unique challenges faced by an organization that primarily caters to children.
The Power of Informal Communication with Tom Gallagher of Columbus Country Club
On this episode of the Hospitality Leaders podcast, I’m joined by Tom Gallagher, General Manager at Columbus Country Club. We discuss the ways Tom’s style of communication strengthens his team.
Employee-Driven Culture with Bradd O'Brien of Howl at the Moon
On this episode of the Hospitality Leaders podcast, I’m joined by Bradd O’Brien, President of Howl at the Moon, an entertainment bar specializing in live musical performances.
Leading by Example with Jeff Crabiel of The Westin Nashville / Bobby Hotel
On this episode of the Hospitality Leaders podcast, I’m joined for an inspiring conversation with Jeff Crabiel, Area General Manager at The Westin Nashville / Bobby Hotel in Nashville, Tennessee.
Being an Employee-Centric Organization with Kent Johnson of Baltimore Country Club
On this episode of the Hospitality Leaders podcast, I’m joined by Kent Johnson, General Manager/COO of Baltimore Country Club, for an inspiring conversation about his employee-centric organization. Listening to this conversation makes it clear why the BCC is regularly found on “Best Places to Work” lists year after year.
Fishing in a Different Pond with Ramon Reyes of the Omni Atlanta Hotel
On this episode of the Hospitality Leaders podcast, I’m joined by Ramon Reyes, General Manager at Omni Atlanta Hotel. Ramon has an infectious spirit when it comes to talking about the hospitality industry, and he brings over 25 years of experience to the conversation.
Mission-Driven Creativity with Dr. Jeremy Goodman of Pittsburgh Zoo & PPG Aquarium
On this episode of the Hospitality Leaders podcast, I’m joined by Dr. Jeremy Goodman, President & CEO at Pittsburgh Zoo & PPG Aquarium.
Leadership for the Future with Bruce Harkey of Franklin Park Conservatory and Botanical Gardens
On this episode of the Hospitality Leaders podcast, I’m joined by Bruce Harkey, president and CEO at Franklin Park Conservatory and Botanical Gardens, a botanical landmark and cultural attraction in Columbus, Ohio. The park offers exceptional plant collections and gardens, seasonal art- and nature-based exhibitions, and a dynamic array of educational opportunities and special events for visitors of all ages.
Empowering a Team to Fuel Growth with Roger Igo of the Bell Tower Group
On this episode of the Hospitality Leaders podcast, I’m joined by Roger Igo, President and CEO at the Bell Tower Group in Houston, Texas. The Bell Tower on 34th is the region’s leading venue for hosting weddings and other special events.
Building Resilience in Your Team with Leah Rossi of Wyndham Destinations
On this episode of the Hospitality Leaders podcast, Leah Rossi, assistant general manager at Wyndham Destinations in Austin, Texas, joins me to talk about her career in the hospitality industry and how she values the human element when it comes to dealing with her team members. She also shares a fascinating story about resilience, which involves two hurricanes ten days apart, among other challenges.
Finding and Keeping Top Leadership Talent with Mike Hogan of Marriott
On this episode of the Hospitality Leaders podcast, Mike Hogan, general manager at Cincinnati Marriott Northeast, joins me to talk about his career in the hospitality industry, the effect the pandemic has had on business, and his philosophy on finding, hiring, and retaining top talent.
Developing Talent in Your Community with Juan Fernandez of 21c Museum Hotels
On this episode of the Hospitality Leaders podcast, Juan Fernandez, general manager of 21c Nashville Museum hotel, joins me to talk about his lifelong career in the hospitality industry.
Creating Memorable Guest Experiences with Leah Fields-Nester of Hyatt House
On this episode of the Hospitality Leaders podcast, host Chris Cano is joined by Leah Fields-Nester, Assistant General Manager at Hyatt House Charlotte/Center City.
Developing Great Leaders with Jelle Vandenbroucke of JW Marriott Houston
On this episode of the Hospitality Leaders podcast, host Chris Cano welcomes Jelle Vandenbroucke, General Manager at JW Marriott Houston Downtown, to talk about his career path and his philosophy on leadership development of his managers and staff.
A Passion for the Craft with Chef Scott Craig of Myers Park Country Club
On this episode of the Hospitality Leaders podcast, host Chris Cano welcomes Chef Scott Craig, Director of Culinary Operations, Myers Park Country Club in Charlotte, North Carolina.
Welcome to the Hospitality Leaders Podcast with Chris Cano of Upshift
Welcome to the Hospitality Leaders podcast with host Chris Cano. Each episode of the podcast will feature insightful conversations with leaders in the hospitality, event, and food service industries.